Making the Difference: Effective Support for difficult life situations

Self-paced, online course for professionals

Who should do this course?

Anyone who works in a professional care role or supports people through all forms of grief and loss e.g. Social Workers, Teachers, Counsellors, Doctors, EMT, Corrections, Mental Health, Hospice, Volunteers, Aged-care teams etc.  

Overview

 This self-paced online course was designed for professionals in care and support roles who work with clients or staff who may be facing a difficult life situation, significant change, or any form of loss or grief.

 Key Learning Points 
We have grouped this course into 4 modules:  
1. The Impact of Difficult Life Situations  The nature and impact of difficult life situations, change, loss and grief  Common reactions that occur and influencing factors  Ways to cope - helpful and unhelpful  
2. What does 'good support' mean?  What support can you offer?  Support needs that people have  Identify support priorities  
3. Providing Good Support  Empathy versus sympathy and listening and empathy skills  Handling difficult conversations and being with a crying, anxious or angry person  When reactions are delayed or complicated  Respecting boundaries and accessing extra support  
4. Strategies for Self-Care  Strategies for self-care as you support others - working sustainably  

At the end of each module, there will be a checkpoint with multiple-choice questions that reflect the work you complete in the corresponding section.  To progress and complete the course you must answer these questions correctly.  

The course takes approximately 120 - 140 mins to complete in one sitting but can be stopped and started again at any time.  Purchasing this course will give you access to the online course for 12 months to complete at your own pace. If you wish to do a refresher again at a later date you can do so at a discounted rate.
Please contact events@griefcentre.org.nz to discuss.  

Certificate of Accomplishment When you complete this online course, you will receive a certificate automatically.  The requirement for receiving a certificate to confirm professional development is as follows:  You must view 100% of each training page You must pass checkpoints after each module

CPD Points/Credits We are accredited to provide points/credits to the following Organisations, Educational Institutes, and Associations:  New Zealand FDANZ NZEA NZFIH  Australia AROH  Our training is endorsed or recommended by the following Organisations, Educational Institutes, and Associations:  New Zealand  NZAC DAPAANZ CANZ NZSDRT The CPD Group  Australia ACWA ACA (Australian Counselling Association)  To receive your CPD points/credits, you will need to receive a certificate of accomplishment which you can then provide to your relevant institution.    

Course Curriculum

Grief Centre

We are a charitable trust, established in 2009. Our vision is Tautoko mō ngā tāngata katoa e noho ana i te ngaromanga: Supporting all people living through loss.

We provide loss and grief counselling, resources and support groups for youth, adults, families and whānau experiencing any form of significant loss.

We also run a professional education and training programme, present at community talks and events, and we partner with funeral homes to provide grief care after funerals.

John Smith

Developer

Highly Recommended Course. Easy to Understand, Informative, Very Well Organized. The Course is Full of Practical and Valuable for Anyone who wants to Enhance their Skills. Really Enjoyed it. Thank you!!

Course Pricing

Making the difference 12 months access

$100 NZD

  • 12 months access to our online course including a certificate of accomplishment on completion

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